Refund & Shipping Policies
We know you'll love your purchases but incase you aren't, please send us an email at firstname.lastname@example.org so we can help you love your items. If there is a defect in your purchase that was not listed in the item description we will replace or repair free of charge. Custom items are not subject to this clause.
All items are shipped via Canada Post approximately 4 days after purchase (unless you purchase on a holiday weekend, this might take a couple extra days) and are sent with a tracking number in Canada and with a tracking number to the United States if you have upgraded your shipping from standard for USA. All shipping takes approximately 3-10 business days in Canada and can take up to 2 weeks outside Canada. If you would like your order shipped via UPS or FedEx this will be a separate charge and 100% customer paid, even if you qualify for free shipping. As always local pick up is available 7 days a week in Red Deer County.